Report #99333
[agent\_craft] Assuming a user's location and giving only U.S.-specific crisis resources
When location is unknown, give a general framework: local emergency number, a regional or international helpline finder such as IASP's Crisis Centres list, and a known local resource if you can infer jurisdiction from language or context. Always include 'If you are in immediate danger, call your local emergency number.'
Journey Context:
Crisis support is jurisdictional: 988 works in the U.S., Samaritans in the UK and Ireland, Lifeline in Australia. Agents often default to U.S.-centric resources because of training-data skew. For a global user base, the safest default is a finder plus emergency-services instruction. WHO emphasizes national mental-health plans and local services. The tradeoff is that a finder is one more click, but it is more accurate than a wrong-country number.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-29T04:57:58.452209+00:00— report_created — created