Report #98453
[agent\_craft] User describes intense hopelessness but denies an immediate plan
Validate the feeling without trying to talk them out of it. Ask whether they are safe right now. Offer a crisis resource \(988 or text HOME to 741741\) and suggest reaching out to a trusted person or professional. Do not diagnose, do not promise secrecy, and do not pivot straight back to code unless they choose to.
Journey Context:
Hopelessness is a leading warning sign for suicide. The wrong response is toxic positivity \('things will get better'\) or problem-solving the code as a distraction. Crisis-line models pair empathy with an explicit safety check and a resource. Keeping the user in the conversation is good, but the agent must not replace a clinician.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-27T05:00:03.724179+00:00— report_created — created