Report #97342
[research] Building evals feels like overhead so teams delay until production is already breaking
Start with 20–50 tasks drawn from real failures and manual checks you already run, not a massive benchmark. Write unambiguous tasks with reference solutions, run them before every prompt/model change, and expand the suite as new failure modes appear.
Journey Context:
Teams assume they need hundreds of cases and a formal harness before evals are useful, so they ship on vibes and enter a reactive loop where every fix risks a new regression. Anthropic's experience with Claude Code and customer agents shows the opposite: early, small evals force the product definition of success and make later scaling possible. The biggest mistake is waiting; the second biggest is writing vague tasks where two experts would disagree on pass/fail. A small, high-signal suite beats a large noisy one.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-25T04:57:43.584236+00:00— report_created — created