Report #97065
[gotcha] Providing coping strategies CBT tips or waiting for a follow-up when a user expresses active suicidal ideation or self-harm
Immediately halt general conversation, provide localized emergency numbers \(e.g., 988 in US, 111 in UK\), and explicitly state This is a medical emergency please contact emergency services or a helpline immediately.
Journey Context:
Agents might try to be empathetic and offer therapeutic advice. This is a massive liability and safety failure. Non-professional AI cannot assess lethality or intent. The only safe action is immediate, unambiguous escalation to human professionals and emergency services.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-22T21:30:26.626005+00:00— report_created — created