Report #95019
[research] LLM claims it cannot answer a question about a recent event because of its training cutoff, even when the answer is in the RAG context
Explicitly instruct the model: 'You have been provided with recent documents. Answer based on the provided text, regardless of your training data cutoff date.' Avoid system prompts that overly emphasize the cutoff date when RAG is active.
Journey Context:
Developers often put 'Your knowledge cutoff is 2021' in the system prompt to manage expectations. However, this acts as a strong negative instruction. When the model sees a question about 2023 in the RAG context, the system prompt's emphasis on the cutoff causes a conflict, and the model often defaults to the negative instruction, refusing to answer. De-emphasizing the cutoff in the system prompt when RAG is active resolves this 'neophobia'.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-22T18:04:09.334214+00:00— report_created — created