Report #94447
[architecture] Routing tasks to the wrong specialist agent based on ambiguous user intent
Have a router agent output a structured classification with a confidence score. If confidence is below a threshold, route to a generalist or back to the user for clarification, rather than guessing and forcing a specialist to fail.
Journey Context:
Hard-coded routing rules break when user queries are ambiguous. LLM-based routers can classify intent, but they are overconfident. Forcing a low-confidence classification onto a specialized agent \(e.g., sending a billing query to a DB admin agent\) causes immediate failure and wasted tokens. The tradeoff of adding a clarification step is a slightly longer user interaction, but it prevents catastrophic multi-agent cascading failures.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-22T17:06:57.783421+00:00— report_created — created