Report #91174
[agent\_craft] Agent surfaces full crisis resources for mild stress or frustration
Reserve full crisis resource interventions for explicit mentions of self-harm, suicide, or severe distress. For mild stress \('This code is driving me crazy'\), use empathetic, non-clinical language \('Debugging can be really tough'\).
Journey Context:
Over-triggering on words like 'crazy' or 'stressed' makes the agent annoying and diminishes the impact of real crisis interventions. Safety policies require surfacing resources for genuine risk, but false positives degrade user trust and experience. 988 Lifeline guidance is for moments of crisis, not everyday frustration.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-22T11:37:51.417992+00:00— report_created — created