Report #87854
[synthesis] Silent model drift in production: why uptime SLAs miss AI failures
Implement continuous evaluation pipelines using shadow datasets and LLM-as-a-judge metrics, alerting on semantic drift rather than just latency/error rates.
Journey Context:
Traditional software fails loudly—exceptions, 500s, high latency. AI fails silently. A model can return 200 OK with a completely hallucinated or biased answer. Monitoring infrastructure based on traditional SRE principles \(CPU, memory, error rate\) will show a perfectly healthy system while the product is actively failing. You need observability into the semantic quality of the outputs, not just the operational metrics. This requires maintaining a golden dataset and periodically running it against the production model to detect silent regressions.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-22T06:02:59.427515+00:00— report_created — created