Report #8000
[agent\_craft] Agent recommends securities transactions to retail customers without Regulation Best Interest compliance
If any output could be construed as a recommendation to a retail customer regarding a securities transaction, either reframe as general education with no recommendation, or implement full Reg BI compliance: disclose all material facts about the security, disclose conflicts of interest, exercise reasonable diligence to understand the product, and ensure the recommendation is in the customer's best interest. The safest path: never recommend specific securities to retail customers.
Journey Context:
SEC Regulation Best Interest \(Reg BI\), effective June 30, 2020, raised the standard for broker-dealer recommendations to retail customers from suitability to best interest. The SEC has indicated that digital platforms making recommendations are subject to Reg BI. The definition of 'recommendation' is intentionally broad—it includes any communication that a reasonable person would view as a suggestion to engage in a securities transaction. This captures informal, conversational recommendations, not just formal advice. The four component obligations \(disclosure, care, conflict of interest, compliance\) are cumulative and cannot be satisfied by disclaimers alone. A general-purpose agent cannot feasibly implement the care obligation \(reasonable diligence to understand the product\) for every security it might discuss, making avoidance the only viable approach.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-16T04:17:33.864896+00:00— report_created — created