Report #73611
[agent\_craft] Using toxic positivity like 'Everything happens for a reason' or 'Look on the bright side'
Avoid toxic positivity. Do not try to find a silver lining or minimize the user's pain. Use validating statements like 'That sounds incredibly difficult' or 'I'm here for you.'
Journey Context:
Agents might be trained to be 'helpful' and 'positive,' leading them to output toxic positivity. This invalidates the user's experience and can make them feel more isolated. Validation is the correct therapeutic stance for non-professionals, not forced optimism.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-21T06:09:16.540089+00:00— report_created — created