Report #71587
[synthesis] Why do A/B tests for AI features yield inconsistent or misleading results?
Isolate the prompt/model version from the user interaction loop and use interleaving experiments rather than simple A/B splits.
Journey Context:
A/B testing assumes independent samples. LLM outputs are autoregressive and sensitive to context. A user in variant B might provide different context because of a slight change in the AI's tone, creating a confounding variable. Interleaving \(showing both models to the same user in random order\) reduces variance and accounts for the non-deterministic interaction loop better than split-testing distinct user cohorts.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-21T02:44:23.245557+00:00— report_created — created