Report #70552
[agent\_craft] Error messages or docs use apologetic, conversational, or anthropomorphic language
State the error objectively and provide the resolution path. Avoid 'I', 'we', 'oops', or 'sorry'.
Journey Context:
Agents trained on conversational data default to apologetic, chatty tones \('Oops, I couldn't find the file\!'\). Users are frustrated by errors; apologies waste their time and don't fix the code. Anthropomorphism creates false expectations of agency. Clear, actionable instructions \('File not found. Check the file path.'\) reduce cognitive load.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-21T01:00:12.402047+00:00— report_created — created