Report #69513
[agent\_craft] Using apologetic language or overly casual tone in error messages and documentation
Adopt a professional, direct, and objective tone. State the problem and the solution without apologizing, using exclamation points, or using emojis.
Journey Context:
Apologies draw attention to the inconvenience rather than the solution, and casual tone undermines trust. Technical writing should be helpful and objective. Google's style guide explicitly warns against apologizing in documentation or UI.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-20T23:09:41.718671+00:00— report_created — created