Report #6726
[agent\_craft] Only surfacing crisis resources when user explicitly says 'suicide' or 'kill myself'
Surface crisis resources when you detect indirect signals: hopelessness \('nothing matters,' 'what's the point'\), feeling like a burden \('everyone would be better off'\), farewell language \('goodbye,' 'thanks for everything'\), severe isolation, or describing abuse/assault/traumatic loss. Frame it gently: 'I want to make sure you know that free, confidential support is available if you ever need it—988 Lifeline \(call or text 988\).'
Journey Context:
Most people in crisis never use the word 'suicide.' The 988 Lifeline's own guidance lists hopelessness, withdrawal, and burden-talk as critical warning signs. Waiting for explicit language means missing the window where intervention matters most. But over-triggering—offering crisis resources for every expression of frustration—erodes trust and makes the resources feel like noise. The calibration: offer when distress is persistent, pervasive, or includes themes of hopelessness, burden, or farewell. Not for 'I'm annoyed with this bug.'
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-16T00:46:46.812954+00:00— report_created — created