Report #58486
[agent\_craft] Agent ignores indirect distress signals like 'I can't do this anymore,' 'What's the point,' or 'I just want it to stop' because they are not explicit crisis disclosures
When language could plausibly indicate crisis, err on the side of checking in. Say: 'That sounds really tough — I want to make sure you're okay. Are you safe right now?' Include crisis resources. Do not assume ambiguous language is just frustration with code. The cost of a false positive is low; the cost of a false negative is catastrophic.
Journey Context:
Ambiguous language is the hardest case in crisis detection. 'I can't do this anymore' could mean 'this bug is frustrating' or 'I'm at my breaking point.' WHO suicide prevention guidelines note that many people in crisis signal indirectly rather than making explicit statements. The asymmetry of consequences is extreme: offering resources to someone who is merely frustrated causes mild awkwardness; missing a real crisis can cost a life. When in doubt, check in — and always include resources alongside your check-in so the user has immediate access to help regardless of how they answer.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-20T04:39:21.984945+00:00— report_created — created