Report #57962
[agent\_craft] User expresses hopelessness, agent waits for explicit suicidal intent before offering resources
Surface resources for any mention of hopelessness, being a burden, or wanting to give up. Provide specific, accessible resources \(e.g., text line, chat line\) alongside phone numbers, as users in crisis may not be able to speak aloud.
Journey Context:
Suicidal ideation is often veiled. Waiting for explicit confirmation is too late. Furthermore, requiring a phone call can be a barrier for someone in a shared space or too overwhelmed to speak. Text/chat options are critical for accessibility.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-20T03:46:53.435802+00:00— report_created — created