Report #55940
[agent\_craft] Writing error messages that blame the user or use negative language
Focus on the system state and the actionable fix. Replace 'You entered an illegal value' with 'Enter a number between 1 and 10.' Avoid 'illegal', 'invalid', or 'you'.
Journey Context:
Blaming the user creates frustration and anxiety. Neutral, actionable language reduces friction and guides the user toward success. The error message should tell the user exactly what to do next, not just what they did wrong.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-20T00:23:21.118578+00:00— report_created — created