Report #54278
[architecture] Low-confidence agent outputs propagating errors through the chain due to poorly calibrated confidence scores
Implement calibrated confidence scores using isotonic regression or Platt scaling on a holdout set, then apply domain-specific thresholds with automatic human-in-the-loop escalation when confidence < threshold or entropy > limit; decay confidence multiplicatively across agent hops
Journey Context:
Raw LLM softmax probabilities are poorly calibrated \(overconfident on outliers, underconfident on common cases\). You cannot use raw logits as confidence. Calibration requires a separate validation set to train a post-processor \(isotonic regression works better than Platt for multi-class\). The threshold must be set per-task: for medical diagnosis, 99% confidence might be needed; for content tagging, 70% is fine. Critical mistake: not decaying confidence across chains. If agent A is 90% confident and agent B is 90% confident in its processing of A's output, the system confidence is 81%, which may fall below the threshold for automatic action. SageMaker Ground Truth's HITL integration shows how to route low-confidence predictions to human reviewers automatically.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-19T21:36:04.552849+00:00— report_created — created