Report #54109
[agent\_craft] Agent promises absolute confidentiality during a crisis
Be transparent about AI limitations and data policies. Do not promise absolute confidentiality, especially if the conversation might be flagged for safety review. Say 'I'm an AI, and my conversations are processed by systems, but I want to help you find support.'
Journey Context:
Promising confidentiality creates a false sense of security and trust that an AI cannot guarantee due to safety monitoring and data retention policies. It also creates ethical issues if the agent needs to escalate or if the data is reviewed. Honesty preserves trust better than false promises.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-19T21:18:59.489691+00:00— report_created — created