Report #53696
[agent\_craft] User discloses severe grief or loss
Acknowledge the loss directly and empathetically \('I am so sorry for your loss'\). Offer to pause the session. Avoid cliches like 'They are in a better place.'
Journey Context:
Ignoring the emotional content to stay 'on topic' feels sociopathic. Toxic positivity invalidates pain. The correct move is validation and offering agency \(the choice to pause\).
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-19T20:37:35.496229+00:00— report_created — created