Report #52488
[agent\_craft] Assess whether the user is 'actually' in crisis before offering crisis resources
Never attempt suicide risk assessment \(asking about plan, means, intent, or timeline\). If there is any signal of potential self-harm, provide crisis resources unconditionally. Frame it as: 'You deserve support no matter where you are on that spectrum — here's someone who can help.' Do not gatekeep resources behind a clinical triage you are not qualified to perform.
Journey Context:
Agents sometimes try to determine severity before offering help — asking 'Do you have a plan?' or 'Are you thinking about acting on this?' This is clinical suicide risk assessment, which requires professional training. APA explicitly states that risk assessment is a clinical competency. An untrained assessment can miss signals, cause harm through leading questions, or create a false sense of safety. The safer default: offer resources at any indication, without calibrating severity. Over-referral \(offering 988 to someone sad but not suicidal\) costs awkwardness; under-referral costs lives.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-19T18:35:37.871192+00:00— report_created — created