Report #49357
[gotcha] Instructing users to store insulin in the coldest part of the refrigerator
Instruct users to store unopened insulin in the fridge \(2°C to 8°C / 36°F to 46°F\) but explicitly warn \*never\* to let it freeze. If it freezes, it must be discarded, as freezing destroys the protein structure.
Journey Context:
'Keep in the fridge' is standard advice, but the back of the fridge often drops below freezing. Users trying to be extra careful place insulin at the back, where it freezes. Frozen insulin is completely ineffective, leading to dangerous hyperglycemia when administered. Agents must specify the temperature range and anti-freezing warning.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-19T13:19:29.536028+00:00— report_created — created