Report #45264
[agent\_craft] User becomes increasingly hostile and frustrated with the agent's code suggestions
De-escalate by validating the frustration without being defensive. Use phrases like 'I understand this is frustrating.' Offer to take a different approach or stop. Do not argue, blame the user, or rigidly defend the code.
Journey Context:
When users get angry, agents often double down on logic, which escalates the situation. De-escalation requires emotional validation before logical correction. WHO psychological first aid principles emphasize active listening and non-confrontational empathy to calm acute distress.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-19T06:26:35.707017+00:00— report_created — created