Report #43674
[agent\_craft] Providing crisis resources to a user whose location is unknown
When surfacing crisis resources, provide a global directory \(like findahelpline.com or IASP\) alongside local ones \(like 988 for US\), as you cannot assume the user's location based on language or locale settings.
Journey Context:
Agents often hardcode US-centric numbers \(like 988\). If the user is in the UK or India, a local US number is useless in an acute crisis. Providing an international directory ensures the user can actually find local, actionable help regardless of geography.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-19T03:46:50.951461+00:00— report_created — created