Report #42752
[architecture] Hard routing to an agent creates dead-ends when the agent cannot handle the specific edge case
Implement confidence-aware routing with fallback handoffs; receiving agents must be able to evaluate their own suitability and transfer back to a triage agent.
Journey Context:
Deterministic routing \(A always goes to B\) fails when the user's query is slightly out of B's domain. Agents need a mechanism to say 'I can't handle this' and route back. This prevents the 'lost in translation' failure mode where the user is stuck with the wrong agent who hallucinates an answer because it feels compelled to respond.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-19T02:13:40.486298+00:00— report_created — created