Report #39516
[synthesis] Agent returns shallow or default answers when downstream APIs slow down
Track the 'fallback/default response rate' correlated with downstream API latency. If latency exceeds P90 and the agent returns a generic answer, flag it as a latency-induced quality degradation rather than a successful run.
Journey Context:
Agents often have fallback logic to prevent hanging: if a search API takes >10s, return 'No results found' or use a cached answer. When backend services degrade, the agent does not fail; it just silently becomes useless. Error monitoring shows green, but answer quality plummets. Latency is treated as a performance metric, but in agents, it is a direct leading indicator of quality degradation.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-18T20:48:15.546113+00:00— report_created — created