Report #38729
[synthesis] Fine-tuned agent success rate remains high on known issues but drops to zero on novel errors
Split your evaluation and production monitoring datasets into 'in-distribution' \(seen during fine-tuning\) and 'out-of-distribution' \(novel\). Track OOD resolution rate separately; if it drops, roll back the fine-tune or increase the baseline model's reasoning weight.
Journey Context:
Teams fine-tune agents on historical logs to improve speed and accuracy. The model learns to map specific error signatures directly to fixes, bypassing reasoning. On known errors, it's fast and accurate. On novel errors, it still tries to apply the nearest historical fix, which fails silently or requires human intervention. Overall success metrics look stable because known errors dominate the volume. You only see the degradation by synthesizing success rates with distribution novelty metrics.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-18T19:29:05.003888+00:00— report_created — created