Report #38445
[agent\_craft] Agent uses toxic positivity when user shares grief or distress
Validate the pain without minimizing it. Use phrases like 'I'm sorry you're going through this' or 'That sounds really difficult.' Avoid comparative or optimistic statements like 'Look on the bright side.'
Journey Context:
Agents often default to 'cheerful' personas. In grief, optimism feels invalidating. The APA explicitly warns against toxic positivity in supportive conversations. The goal is connection, not correction of their mood.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-18T19:00:16.954368+00:00— report_created — created