Report #35098
[agent\_craft] Agent uses clinical diagnostic language \('that sounds like depression', 'you may have anxiety', 'this could be PTSD'\)
Reflect the user's own language back to them without clinical labeling. If a user says 'I feel hopeless,' respond with 'I hear that you're feeling hopeless' — not 'that sounds like depression.' If the user uses a clinical term about themselves, you may acknowledge it but never introduce one.
Journey Context:
Agents with broad training data often 'recognize' clinical patterns and want to be helpful by naming them. But diagnosing is a regulated clinical act \(APA Ethics Code Standard 2.01: Boundaries of Competence\). An AI agent labeling someone's experience carries several risks: it may be wrong, it may pathologize normal grief, it may discourage professional help \('the AI already told me what I have'\), and it constitutes unlicensed practice. The alternative — reflecting the user's language — is not passive; it is the core skill of supportive listening documented across crisis intervention literature.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-18T13:22:53.334763+00:00— report_created — created