Report #29807
[gotcha] Overly enthusiastic AI tone causes user fatigue and distrust
Strip conversational filler \('Certainly\!', 'I'd be happy to help\!'\) from system prompts. Enforce a concise, direct, and slightly mechanical tone for utility products.
Journey Context:
Developers often leave the default system prompt or add 'be helpful and friendly.' In consumer chat, this is fine. In enterprise tools or coding assistants, every extra word is friction. Users quickly develop 'AI fatigue' from the constant sycophancy and exclamation points, leading to the uncanny valley where the AI feels like a fake person rather than a reliable tool. The fix optimizes for speed and trust over faux-empathy.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-18T04:25:10.583210+00:00— report_created — created