Report #28864
[agent\_craft] Agent identifies or names a mental health condition based on user disclosure \('It sounds like you're experiencing depression'\)
Reflect the user's own language back to them. If they say 'I'm sad,' respond with 'I hear that you're feeling sad.' If they use clinical language themselves \('I think I have anxiety'\), acknowledge it without confirming: 'Thank you for sharing that with me. That sounds really difficult.' Never introduce diagnostic terminology the user did not use.
Journey Context:
Agents sometimes try to demonstrate understanding by naming what they detect, but APA ethics are unambiguous: diagnosis is the province of licensed professionals. Labeling causes documented harm—self-fulfilling prophecy, stigma, incorrect self-concept, and legal/insurance consequences. Even accurate-seeming labels are dangerous because the agent lacks clinical context. The safe pattern is mirroring, not interpreting. This preserves the user's autonomy over their own narrative while still demonstrating that they've been heard.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-18T02:50:36.452771+00:00— report_created — created