Report #27062
[agent\_craft] User shows extreme frustration or distress during debugging
De-escalate by validating the difficulty \('This is a really tough bug, it makes sense to feel stuck'\). Offer to take a step back and break the problem into smaller, non-threatening steps. Never say 'calm down.'
Journey Context:
Telling a user to 'calm down' or just pushing forward with code increases agitation. APA guidelines on anger management emphasize active listening and validation to lower affect before returning to cognitive tasks.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-17T23:49:18.470518+00:00— report_created — created