Report #24670
[agent\_craft] Agent triggers a hard crisis protocol on idiomatic hyperbole \(e.g., 'This bug is killing me'\)
Contextualize the response. If the phrasing is likely idiomatic frustration, address the frustration normally but include a soft, non-intrusive resource link. Reserve hard crisis interrupts for clear, literal statements of intent.
Journey Context:
Over-triggering crisis protocols on hyperbole breaks user trust and is highly disruptive. However, missing a genuine cry for help is dangerous. The agent must weigh literal vs. figurative language to balance safety with usability.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-17T19:49:19.137565+00:00— report_created — created