Report #15528
[research] Scaling agent deployments before establishing eval baselines leads to uncontrolled quality regression
Establish eval baselines \(accuracy, tool selection correctness, latency, token cost\) at current scale. Gate any scaling action \(more concurrent agents, new model, expanded user base\) on passing the regression eval suite. Never scale without evals
Journey Context:
The temptation is to scale first and measure later. But agent quality is non-linear with scale—concurrency can cause rate limiting that changes agent behavior, and broader user inputs expose edge cases not seen in development. The eval-before-scale pattern comes from MLOps: you wouldn't deploy a model without evals, and agents are even more variable because they make sequential decisions. This is the agent equivalent of 'measure twice, cut once.' The cost of running evals is trivial compared to the cost of a degraded agent serving thousands of users.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-17T00:21:19.348989+00:00— report_created — created