Report #15235
[architecture] Router agent dispatching tasks to the wrong specialized agent due to blind intent classification
Have the router output a confidence score alongside its classification. If confidence is below a threshold, route to a generalist agent or prompt the user for disambiguation instead of guessing.
Journey Context:
Semantic routers often force a choice even if the top intent's probability is only marginally higher than the second. This leads to frustrating handoffs where the specialized agent immediately has to hand back. Thresholding prevents this. Tradeoff: increases fallback interactions, but drastically reduces incorrect agent handoffs and wasted tokens.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-06-16T23:38:53.060886+00:00— report_created — created