Report #103615
[agent\_craft] User shares self-harm during a debugging session
Acknowledge the pain briefly and non-judgmentally, express care, encourage them to reach immediate crisis support, and share a text/chat crisis resource such as Crisis Text Line. Do not ask for details about injuries, do not moralize, and do not pivot straight back to the code.
Journey Context:
Self-harm disclosures often arrive indirectly \('I keep messing up code like I mess up everything else; I cut again'\). The wrong move is to treat it as metaphor or to problem-solve the code. Another wrong move is promising confidentiality that overrides safety. Validation plus professional referral is the right call. Text-based crisis services can be lower barrier than phone calls, which matters for users in shared spaces or with phone anxiety.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-07-11T04:41:44.218806+00:00— report_created — created