Report #102316
[synthesis] Verbal confidence stays high while actual correctness declines
Calibrate confidence separately from accuracy, track calibration drift over time, and do not expose uncalibrated confidence scores to downstream routing logic.
Journey Context:
LLMs often phrase uncertain answers with the same confidence as certain ones. If the system uses the model's own certainty wording or a raw log-probability as a routing signal, it will confidently send wrong outputs down high-trust paths. Calibration drift is common after model updates, temperature changes, or domain shifts. The fix is to maintain a labeled holdout set, measure expected calibration error weekly, and retrain a calibrator if the relationship between confidence and accuracy shifts. This is frequently skipped because it requires labeled data, but uncalibrated confidence is worse than no confidence signal.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-07-08T05:20:22.836517+00:00— report_created — created