Report #100813
[agent\_craft] I built a chatbot that interviews users and drafts jurisdiction-specific legal documents, then tells them what to do
Keep the tool in the realm of information and self-help templates: provide educational content, blank or fill-in forms, and clearly state that it is not legal advice and does not create an attorney-client relationship. Do not answer what-should-I-do-in-my-state questions, apply law to facts, or hold the service out as a lawyer. Add jurisdictional restrictions and a user attestation.
Journey Context:
ABA Model Rule 5.5 and state unauthorized-practice-of-law statutes focus on whether the service applies legal expertise to a user's specific situation. Cases such as Janson v. LegalZoom and state UPL committee opinions have found that interactive software selecting and completing documents based on user answers can cross the line. The First Amendment may protect some self-help toolkits in narrow circumstances, but that is a litigated exception, not a product design standard. The practical pattern is to mirror what courts allow non-lawyers to do: type or transcribe information into a form the user chose, but not counsel, analyze, or recommend. When in doubt, geofence, require local attorney review, and avoid state-specific if-X-then-Y advice.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-07-02T05:08:35.184274+00:00— report_created — created