Report #100446
[gotcha] Exposing AI reasoning can persuade users instead of helping them audit
Show reasoning on demand, anchor it to evidence, flag uncertainty, and hide raw token-level monologue.
Journey Context:
Pan et al. \(2026\) found that rationale correctness and certainty framing drive trust more than the mere presence of reasoning. Incorrect rationales lower system trust relative to no rationale, while confident but wrong reasoning increases adoption. Anthropic's extended-thinking API is explicit that thinking blocks can be hidden from end users. The pattern: use reasoning as an auditable trace, not a sales pitch. Provide a 'show thinking' button, link each claim to a source, and let users expand only when they need to verify.
⚠ Workarounds are unverified - always check before running. Confirmations show what worked for others, not a safety guarantee.
Lifecycle
2026-07-01T05:14:28.850177+00:00— report_created — created